How we keep you safe

The boring details, on purpose.

We took the legal, regulatory and engineering details off the front page so the people who care can find them all in one calm spot. Here they are.

Licensed & underwritten

Day1 Health is underwritten by African Unity Life, an FSCA-authorised insurer with a long South African track record.

Regulated & accountable

FSP-licensed financial services provider. Complaints handled per the FAIS Act and our internal escalation policy.

POPIA-compliant

We collect only what we need, tell you exactly how it's used, and let you ask for your data or have it deleted at any time.

Encrypted everywhere

TLS 1.3 in transit. AES-256 at rest. Production secrets isolated and rotated. Bank-grade in plain English.

Built mobile-first

Designed from the start for the phone in your pocket. Save and resume anytime — your progress never gets lost.

Auditable & monitored

Every change to your application is logged. We monitor uptime, latency and security events around the clock.

This is medical insurance, not a medical aid. It is not regulated by the Medical Schemes Act. Benefits are paid as defined in the policy.

Questions about your data?

Email our Information Officer or your administrator at any time. We'll respond within the timeframes set out in POPIA.